Goodwin’s Consumer Finance Insights (CFI) monitors, reports, and analyzes the latest legal news, activity, and developments impacting the consumer finance industry. Consumer financial services companies—whether banks, fintechs, nonbank and alternative lenders, payment providers, or industry vendors or service providers, like digital advertisers and lead generators—face a constantly shifting and maturing regulatory and legal landscape. Growing from the Financial Crisis, today more than any time in history the consumer finance industry must confront a robust and growing body of industry legislation and regulation, all while under the microscope of sophisticated enforcers, like the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), and state regulators and attorneys general. It is critical for in-house and outside corporate counsel, compliance departments, and business executives to stay informed and aware of these developments to navigate institutional, reputational, and legal risks. Goodwin’s CFI is a singular source of the most recent industry news and latest enforcement activity for you to leverage. Here, you will find links to original enforcement documents, enforcement activity statistics, and reports, analysis, and commentary from Goodwin’s leading Consumer Financial Services Litigation and Enforcement practitioners.

Executive Order Takes Aim at “Debanking”

In August 2025, President Donald Trump issued an executive order broadly aimed at preventing banks from closing or restricting accounts due to a customer’s “political or religious beliefs,” a practice known as “debanking.”  The order, titled “Guaranteeing Fair Banking for All Americans,” instructs federal banking regulators to revise supervisory practices,…

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CFPB Enters a Proposed Agreement with Banking-as-a-Service Platform After Failure to Maintain Records Following Bankruptcy

The Consumer Financial Protection Bureau (CFPB) announced that it filed a complaint against a banking-as-a-service platform on August 21, 2025 in the U.S. Bankruptcy Court for the Central District of California, San Fernando Valley Division. The complaint alleges that the California-based company violated the Consumer Financial Protection Act by failing to maintain adequate records of…

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CFPB Continues Trend of Shrinking Its Own Authority By Raising Larger Participant Thresholds

Earlier this month, the CFPB issued four separate advance notices of proposed rulemaking with respect to rules that give the CFPB authority over nonbank companies in the auto finance, international money transfer, debt collection, and consumer credit reporting spaces. According to the CFPB, the current thresholds impose a compliance burden…

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CFPB Abandons Plan to Scrap State Notice Rule

On July 21, 2025, the CFPB announced that it was withdrawing its planned recission of Section 1082.1 of the Consumer Financial Protection Act (CFPA) implementing regulations, which contains procedures by which state officials must notify the CFPB prior to taking an action enforcing the federal CFPA.  Specifically,  Section 1082.1 requires…

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CFPB Terminates Consent Order Against Credit Union

On July 21, 2025, the Consumer Financial Protection Bureau (CFPB) announced that it had terminated its October 2024 consent order with a Florida-based credit union. The original order alleged that the credit union had engaged in unfair practices related to its online and mobile banking services, in violation of Sections 1031 and 1036(a)(1)(B) of the…

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Judge Denies Joint Motion to Vacate CFPB Settlement with a Chicago-Based Non-Bank Lender

An Illinois federal district court judge presiding over a revived redlining case denied a joint motion to vacate a 2024 voluntary settlement between the Consumer Financial Protection Bureau (CFPB) and a Chicago-based non-bank lender. In November 2024, the parties voluntarily entered into a settlement to resolve the CFPB’s allegations that the…

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Massachusetts Attorney General Settles with Student Loan Lender for Unlawful Practices Related to the Use of AI

​This Thursday, July 10, Massachusetts Attorney General Andrea Joy Campbell announced a $2.5 million settlement with a company that offers education financing products based in Delaware. The settlement resolved allegations related to the company’s lending practices, which Campbell’s office claimed violated consumer protection and fair lending laws because of the company’s use of artificial intelligence…

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NY Attorney General Announces $250,000 Settlement with Money Transfer Provider

​On June 16, 2025, the New York Attorney General announced it had entered into a stipulated final judgment to settle its suit against ​a non-bank money transfer provider over alleged violations of federal and state consumer protection laws related to remittance transfers. The lawsuit alleged the company provided inaccurate disclosures…

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FTC Settles with UK-Based Payment Processor Over Alleged Tech Support Scams

On June 16, 2025, the FTC announced ​it had reached a settlement ​with a UK-based payment processor, resolving allegations that the company facilitated deceptive tech-support schemes by processing payments for merchants engaged in misleading practices, including impersonating well-known software brands and using scare tactics to sell unnecessary services in violation…

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Acting Comptroller of the Currency Discusses OCC’s Regulatory Agenda

In recent remarks delivered at the U.S. Chamber of Commerce Capital Markets Summit, Acting Comptroller of the Currency, Rodney E. Hood, outlined the OCC’s strategic priorities for building a resilient and revitalized federal banking system.  Addressing an audience that included leaders from across the financial and business sectors, Acting Comptroller…

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Busy Month for CFPB with Rules Rescinded and Guidance Withdrawn

Over the past month, the Consumer Financial Protection Bureau (CFPB) took a slew of actions with the apparent aim to decrease the CFPB’s regulatory authority. On May 14, 2025, the CFPB proposed rescinding the “NBR Rule” which requires nonbanks to register certain agency enforcement and court orders with the CFPB related to…

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FTC Files Proposed Order To Resolve Allegations of Purportedly Unlawful Student Loan Debt Relief Operation

On May 22, 2025, the FTC filed a proposed stipulated ord​er in the District Court for the Middle District of Florida to resolve allegations ​that several individuals ​and the student loan debt relief companies that they operated engaged in ​lending practices that violated the ​​​FTC Act,​ the Telemarketing Sales Rule, and the Gramm-Leach-Bliley Act.​ In the complaint, filed…

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CFPB Dismisses Deposit Account Lawsuit Against National Retailer and Fintech Company

The Consumer Financial Protection Bureau voluntarily dismissed its lawsuit with prejudice against a major retailer and a fintech company in the District of Minnesota. One of the last actions filed during the Biden administration, the Bureau originally brought claims on December 23, 2024 under the Consumer Financial Protection Act (“CFPA”),…

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FTC Settles with Debt Collector

​On May 1, 2025, the Federal Trade Commission (FTC) announced that it had filed an amended complaint​ and entered into a proposed final order with a debt collector and its owner, resolving allegations that the company engaged in a fraudulent debt collection scheme. In its amended complaint, the FTC alleged that the debt collector used…

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CFPB Reports on Consumer Complaint Trends

The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024.  The CFPB collects complaints through its website, phone calls, and mail.  It also receives referrals from the White House, congressional offices, and other federal and state agencies.  The CFPB then directs…

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